Home student success What are Higher Ed’s Technology Needs in 2023? 175 CIOs Weigh In

What are Higher Ed’s Technology Needs in 2023? 175 CIOs Weigh In

by C4If

The worldwide pandemic compelled all of us to search out new methods to attach and collaborate on-line, however it particularly highlighted know-how wants throughout Greater Training. As COVID-19 swept the world, establishments had to determine easy methods to help on-line studying necessities in addition to elevated calls for for cell entry to school assets as shortly as potential. Greater Ed tech leaders have been onerous pressed to search out participating methods for college students and college to attach with one another and construct group just about too.

Now, greater than two years later, new McKinsey research reveals “college students and college are desperate to proceed utilizing new classroom studying applied sciences adopted in the course of the pandemic.” The one subject is that McKinsey’s analysis additionally discovered “establishments may do extra to help the shift.” 

The takeaway? Whereas Greater Ed has grown exponentially in recent times with regards to adopting and implementing know-how, there’s nonetheless a protracted solution to go. 

How are know-how leaders throughout Greater Ed serious about college students’ wants in 2023? And the way are they making choices round investing in several tech instruments to ship a high-quality expertise?

These questions––and extra––are precisely what Inside Greater Training’s 2022 Chief Expertise/Data Officers Survey got down to reply. Performed with Hanover Analysis and revealed in October 2022, the survey collected responses from 175 know-how officers at public, non-public non-profit, and for-profit faculties throughout america and compiled the findings right into a 63-page complete evaluation. 

As a company dedicated to supporting universities with the most effective know-how options, we have been after all within the outcomes. Beneath are 4 key findings from the survey in addition to some methods we’re utilizing them to tell how we’re serious about future options and choices. 

Learn them under and obtain the total survey here.

#1 Establishments have to prioritize knowledge to have the ability to make the best choices and positively impression pupil success 

Making the best choices to help pupil success begins with having the best knowledge to higher perceive college students’ wants and develop instruments that go well with them.  

Expertise leaders agree with this. Certainly, three-quarters of CIOs say that their faculty makes use of knowledge to help pupil success and 54% attempt to use it to enhance inside processes. Nonetheless, they nonetheless discover it difficult to get the best behavioral knowledge. Establishments have to find out about college students’ studying habits, explanation why they drop out, and challenges they face on a regular basis on campus. And that is the type of knowledge they’ll be prioritizing shifting ahead.  

We have been thrilled to see these findings at Prepared Training as a result of that is precisely the type of knowledge our options assist establishments acquire. Backed by a whole bunch of hours of analysis and skilled groups throughout increased schooling, our know-how platforms assist:

  • Collect a number of knowledge on how college students have interaction with the establishment and the way the establishment engages with college students
  • Enhance knowledge accuracy 
  • Use informative knowledge to handle people’ wants and enhance pupil outcomes, making knowledge analytics simpler 

#2 Most establishments know digital transformation is essential, however nonetheless have to make progress on this course

All tech leaders know the way extraordinarily essential digital transformation is for increased schooling establishments. Listed here are some key findings from the survey that help this. Nearly all of CIOs agree that having a cell app or service would make college students’ on a regular basis life on campus simpler. A minimum of two-thirds of respondents report that making use of to the establishment, shopping for a textbook, and paying a tuition invoice are “considerably” or “extraordinarily” simple to do through a cell machine. And 53% point out that altering a tutorial course is straightforward to do through a cell machine. 

Expertise investments can have an ideal impression on establishments and college students. First, they assist forestall employees burnout. By connecting all the scholars collectively,  college members aren’t the one facilitators anymore and answering college students’ questions and requests turns into simpler. Cellular know-how additionally reduces working prices and supplies extra help to college students, bettering their total expertise. Final however not least, cell options create essential relationships and connections between college students that assist their long-term success.

However regardless of understanding how essential that is, establishments are nonetheless lagging behind the place they have to be. Establishments face many challenges with regards to digital transformation. The primary ones that the survey highlights are inadequate monetary funding and resistance amongst employees and college members.That’s why two-thirds of CIOs point out their establishment has not set particular targets for digital transformation. 

#3 Supporting digital studying is a precedence for establishments and CTOs/CIOs

The survey outcomes additionally highlighted that discovering methods to proceed supporting digital studying is a precedence for increased schooling know-how groups. From a pedagogical perspective, this is sensible since investing in know-how helps enhance the standard of blended and digital studying assets. It’s an essential factor for establishments that wish to appeal to and help extra numerous teams of scholars (like grownup learners and first-generation college students).

Most survey respondents agreed that their faculty supplies technical help for educating and creating on-line programs, and invests in know-how and tutorial design assets to enhance educating and studying. Nearly all of CIOs are happy with the standard of the digital studying alternatives at their establishment and imagine the standard of hybrid and on-line programs has considerably improved. 

However that doesn’t imply there isn’t room for development or that additional investments don’t have to be made. These figures under additional display that establishments have understood how know-how and digital instruments assist enhance on-line and hybrid studying alternatives and enhance their high quality, which means we’re more likely to see establishments proceed to discover and consider know-how investments in 2023.

digital learningSupply: 2022 Survey of Campus Chief Technology / Information Officers by Inside Highered

One other essential truth to keep in mind is that CIOs spend considerably extra time on tutorial technology-related issues now than they did earlier than the pandemic. A few third spend at the very least 50% of their time right this moment on tutorial know-how issues, in comparison with 16% earlier than the pandemic. The worldwide pandemic compelled establishments to provide you with new know-how options to help distant studying and educating necessities, and reply to higher calls for for digital communication and cell entry. These know-how wants have stored on growing, therefore the need to maintain investing on this space in 2023. 

#4 Most establishments face Tech hiring and retaining challenges 

The final key discovering we needed to share with you is that establishments are struggling to rent new know-how staff and retain present ones (62%). The primary causes appear to be that know-how staff are capable of finding higher salaries (99%) and extra versatile distant work insurance policies (53%) at different organizations exterior of upper schooling.

Relating to versatile / distant work, 8 in 10 survey respondents strongly agree that their establishment has know-how that makes this working type viable. Half say that their establishment has insurance policies that encourage distant / versatile work. However 70% strongly agree that staff anticipate extra flexibility to work when and the place they need now than earlier than the pandemic.


How can we handle these challenges? How can we make increased schooling extra engaging for tech staff so establishments have robust know-how groups to help employees and college students’ wants? READY Training is internet hosting a webinar on January 25 to reply these questions. On this stay roundtable dialogue, our panel of specialists will dive in to uncover what the survey’s outcomes actually inform us and what they imply for pupil success this 12 months. 

Sign up for the webinar

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