Launching the Buyer Expertise Crew
At Prepared Schooling, we’re on a mission to craft digital experiences that construct group and improve pupil engagement, which incorporates guaranteeing your college students are provided a world-class digital expertise as part of their training. As the continued pandemic continues to trigger disruptions in increased training, now greater than ever, college students want help.
We’re joyful to announce the addition of a Buyer Expertise (CX) Crew that’s devoted to serving to our companions and their college students. This builds on the devoted Campus Success Consultants that work with every of our institutional companions on aligning their platforms with targets for pupil success.
The CX crew is right here to assist present the most effective digital expertise for you and your college students with a variety of providers & sources
Activation
Led by Mike, the Activation Crew is right here to help with any system upgrades that supply college students entry to their key sources within the app.
Key features
– Assist setup or transition between SSO, SIS, or LMS integrations with the Prepared Schooling Platform.
– Centralize the important thing applied sciences that inform the scholar expertise.
Content material Technique
Led by Sophie, the Content material Technique Crew accelerates your launch and saves our companions’ time by sustaining, creating, and enhancing the sources that create participating digital experiences on our associate apps.
Key features
– Assist you to quickly populate your app with new content material for a sooner launch.
– Allow bulk content-editing efforts, from creating tiles to modifying content material.
Technical Assist
Led by Bharathi, the Technical Assist Crew manages the Prepared Assist Middle and assists with any questions on utilizing the Prepared Schooling Platform.
Key features
– Deal with any technical points you or your campus group might expertise when utilizing the platform, with the assistance of one among our knowledgeable help technicians.
– Create sources that assist onboard for the data base together with within the Prepared Schooling Assist Middle.
Tutorials
Benefiting from our platform is straightforward with the numerous video and walkthrough tutorials which are out there on-demand in our Prepared Schooling Assist Middle.
Key Features
– From onboarding to superior administration, it’s simple to rapidly discover ways to use the Prepared Schooling Platform to have interaction college students and construct on-line campus group.
– Search by means of the numerous articles within the Assist Middle’s knowledgebase to for to rapidly resolve any technical challenges you encounter
The Buyer Expertise Crew is wanting ahead to supporting our companions and their college students, and you’ll already engage with them by submitting a request or questions by means of the Ready Education Help Center or through the Assist Widget within the app.
